Date: Friday 12th October 2007
Venue: Hinsley Hall, 62 Headingley Lane, Leeds LS6 2BX
Time:9.00am start – 5.00pm finish
Cost: £100.00 per person - max 2 people per organisation - includes refreshments and lunch
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About the course
This one-day workshop will teach you the essential skills for managing people and techniques for
developing and motivating your staff. These skills can be used in everyday interactions with staff,
in appraisals/reviews, and in formal meetings set up for planning, feedback, delegation and more.
Many of the skills will also help you get the most out of your dealings with colleagues, customers
and clients.
What you will learn
The workshop will teach you:
- management style – some options
- performance management – what it is and how it works
- how to keep morale and motivation high
- how to be a good coach and mentor
- how to delegate and give feedback
- tips for planning and goal setting
- techniques for using assets and finding solutions
- skills for getting the best out of appraisals/reviews
- how to make the most of personal development plans
Who should attend?
The workshop is designed for those who want a good grounding in people management skills and
those who want to help their staff be more resourceful, skilled and motivated.